Every client with a right to support has an exclusive web space in our servers at his disposal. This allows the client to assess and judge his projects development, communicate in real time (chat or video-conference) with a technician, a designer or a translator, send or download files, etc.
During maintenance period, this on-line assistance area remains active.
As deadline approaches, you can extend your assistance and/or maintenance period.
If you have any problem with the password of your assistance/maintenance area, please contact the support service.