ticketing and desk system
and project team members.
Every client with a right to support has an exclusive web space in our servers at his disposal. This allows the client to assess and judge his project’s development, communicate in real time (chat or video-conference) with a technician, a designer or a translator, send or download files, etc.
During maintenance period, this on-line assistance area remains active.
As deadline approaches, you can extend your assistance and/or maintenance period.
If you have any problem with the password of your assistance/maintenance area, please contact the support service:
What you can
do with the
“With EurDesign Desk’s
help, we’ve seen a 15% decrease in support volume, a 30 minute faster response time and our happiness score is up to 95%.”
CEO Founder at Tolosa Logística
Try EurDesign Support Desk
EurDesign Support Desk features, please send us your email address